Refund Policy

Refund Policy

  1. 30-Day Refund Guarantee:
    At Komfy Beary, we want you to love your purchase as much as your little one does. If you’re not completely satisfied with your order, you can request a refund or exchange within 30 days of receiving your item.

  2. Eligibility for Refunds:

    • The item must be unused, in its original packaging, and in the same condition as when you received it.
    • Proof of purchase (e.g., order confirmation or receipt) is required.

  3. Non-Refundable Items:

    • Personalized or customized items.
    • Clearance or final sale products.

  4. How to Request a Refund:

    • Contact our customer support team at [Insert Email Address] with your order number and reason for the return.
    • Once your request is approved, we will provide instructions for returning the product.

  5. Return Shipping:

    • The customer is responsible for return shipping costs unless the item arrived damaged or defective.
    • We recommend using a trackable shipping method to ensure your return reaches us safely.

  6. Damaged or Defective Items:
    If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue, and we’ll provide a replacement or full refund, including return shipping costs.

  7. Refund Processing:

    • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
    • Approved refunds will be processed within 5–10 business days, and the amount will be credited to your original payment method.

  8. Exceptions:

    • Shipping fees are non-refundable.
    • Refunds for late deliveries are not guaranteed, as shipping times may vary due to factors beyond our control.

If you have any questions or concerns about our refund policy, don’t hesitate to reach out to our support team at [Insert Email Address].

At Komfy Beary, your satisfaction is our priority, and we’re here to ensure a delightful shopping experience.